Paula Bianchi Ponce Leon De Lima

I'm an operations leader with 10+ years of experience helping businesses scale efficiently and deliver better customer experiences. As Core Operations Manager at Wayflyer, I lead cross-functional projects across Legal, Product, Engineering, and Marketing to streamline processes, automate workflows, and support strategic growth. I’m passionate about solving complex problems, building efficient systems, and empowering teams to do their best work. With a background in Marketing and Communications, and fluency in English and Portuguese, I bring both analytical thinking and strong communication to every project. I believe in a collaborative, people-first approach to driving impact.