Pauline Bertry
Engagement Manager
McKinsey & Company
Mentoring focus:
Career Growth & Soft Skills, Consulting & Strategy, Management & Leadership, Marketing & Growth, Product & Project, Sales/Business Development/CX
Strategic Innovation & CX Leader with 10+ years building and scaling digital businesses across Europe and the Central Asia.
I lead cross-functional teams at the intersection of innovation, customer experience, and digital product strategy - including design, product, engineering, and marketing.
My work has supported global banks and FinTechs serving millions, earning executive buy-in for breakthrough products and shaping innovation infrastructures in 10+ countries. I specialize in accelerating idea-to-launch, embedding design thinking at scale, and aligning CX with business strategy.
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